Refund policy

Last updated: August 26, 2026

We want you to love what you order. Because many of our products are consumable food items, our return policy is designed to keep them safe and fresh for everyone.

Unopened, unused items

We accept returns on unopened, unused items within 14 days of delivery. To start a return, contact us at practicallycrunchylife@gmail.com with your order number.

Food and consumable products

For food safety reasons, we are unable to accept returns on any opened or used food products (including honey, tea, and seeds) unless the item arrived damaged, defective, or incorrect.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery at practicallycrunchylife@gmail.com with a photo of the item. We will arrange a replacement or a full refund, including shipping costs, at no charge to you.

How refunds work

Once we receive and inspect a return (where applicable), we will notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days.

Late or missing refunds

If you have not received a refund within 10 business days of approval, please check with your bank or card provider first, as processing times can vary. If you still have not received it, contact us at practicallycrunchylife@gmail.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at practicallycrunchylife@gmail.com.

Questions

Reach out to us at practicallycrunchylife@gmail.com. We are happy to help.